Reputation Monitoring

I recently saw a post from a blogger about a competitor and could not help to think and hope that this company has a person or a method in place to monitor their reputation. It wasn’t your run of the mill lambasting either. It was from a loyal customer who went on and on about the defects in their product.

Quick poll: How many of you out there have an active plan to monitor your companies reputation?

Technorati Tags:
, , , ,

Advertisements